When choosing furniture on Taobao, pay attention to quality, cost-effectiveness and after-sales service to avoid pitfalls. Here are a few key tips:
1. Understand needs and space planning
• Dimension measurement: Measure the space in your home in advance to determine the size of the furniture to avoid buying inappropriate furniture.
• Style matching: Clarify the home decoration style and purchase furniture that is consistent with the overall style.
2. Choose a reliable merchant
• Merchant reputation: Choose "Tmall flagship store" or "Taobao gold seller", these stores usually have higher service guarantees.
• Evaluation and sales: Check the sales volume and buyer evaluation of the product, pay attention to the medium and bad reviews, and understand the problems in actual use.
• Real photos: Pay attention to the real photos uploaded by users, compare them with the official photos, and judge whether there is color difference or quality problems.
3. Pay attention to product quality and material
• Material description: Carefully check the material in the product description, such as solid wood, board, metal, etc., and pay attention to whether it meets environmental protection standards.
• Detailed workmanship: Pay attention to the details in the product pictures, such as corner processing, hardware accessories, etc.
• Weight and structure: High-quality furniture is usually heavier, and furniture with a reasonable structural design will be more durable.
4. Confirm logistics and installation services
• Logistics methods: Choose products with free shipping or "home delivery", especially large furniture.
• Installation service: Ask whether door-to-door installation is provided to avoid difficulties in doing it yourself.
• Logistics evaluation: Check buyers' feedback on logistics and installation to avoid logistics damage or installation problems.
5. After-sales and guarantee policy
• Return and exchange policy: Find out whether the merchant supports seven-day unconditional return and exchange to avoid being unable to return when the size or style is not suitable.
• Warranty policy: High-quality furniture usually provides quality assurance, especially large furniture such as sofas and beds.
• Customer service communication: Communicate with customer service before placing an order to confirm the material, details and after-sales guarantee, and keep chat records.
